Shipping policy

Last updated: August 12, 2026

Processing Time

Orders are typically processed within 5–7 business days.

Because I am a traveling artist, occasional delays may occur while I am traveling or participating in art shows and events. If there is a significant delay with your order, I will notify you.

Some products are made to order and may require additional processing time. Any applicable production time will be noted in the product listing.

Shipping

Shipping times vary depending on the destination and carrier.

Tracking information will be provided when available.

Please note that carrier delivery estimates are not guaranteed and are outside of my control.

Shipping Addresses

Please make sure your shipping address is accurate and complete when placing your order.

If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply to resend the order.

Delays & Lost Packages

Octopus Garden Art is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside of my control.

If your package appears to be lost, delayed, or has another delivery issue, please contact me and I will do my best to help resolve the issue with the carrier.

Damaged Packages

If your order arrives damaged, please see the Returns & Refunds Policy for instructions on how to report the damage.

Contact

If you have questions about shipping, please contact:

Octopus Garden Art
Dana Donkle
octopusgardenart8@gmail.com